MANAGED IT SERVICES
Our Managed IT Service Plans offer a suite of essential business services, such as preventative maintenance,
allowing you to always be one step ahead. You will also enjoy a discounted support rate for on site calls, and
unlimited remote support on select plans. Also, we realize every company has different managed IT needs, which is why we offer customized plans, built just for you.
OUR PROCESS
Complimentary it audit
Reviewing your current technology and building a roadmap for existing systems and infrastructure to identify areas for improvement and creating a plan to align technology with business objectives.
Implement Tech Plan
Roll out your personalized technology plan, while providing top-notch help desk support making sure your computers run smoothly, keeping everyone happy and productive.
Regular tech reviews
Providing regular ongoing technology reviews ensures that all needs are met and projects are accurately budgeted for, keeping everything on track and within financial limits.
WHY WISE TECH?
01
EXPERT MEMBERS
- 20+ years of IT experience, starting in the early 2000s.
- Team of 12 offers customer service, tech support, and admin.
- 300+ positive reviews from happy customers.
02
INNOVATIVE SOLUTIONS
- We prioritize ongoing education and new technology adoption.
- Focus on continuous learning keeps customers ahead of the curve.
- Streamlined provesses improve customer experience and efficiency.
03
CLIENT-CENTRIC APPROACH
- Ongoing team education and swift tech adoption keep customers ahead.
- Continuous learning helps us stay innovative and efficient.
- Steamlined processes improve customer experience and efficiency.
What we offer
Support & Response
- Responsive IT Support
- Guaranteed Response Time
- Multi-Channel Support Access
- On-Site Technician Coordination
- Ongoing Technology Reviews
Monitoring & Management
- 24/7 Monitoring
- Patch & Update Management
- Preventative Maintenance
- Remote Device Management
Security & Backup
- Advanced Endpoint Protection
- Security Awareness Training
- DNS Security & Filtering
- Microsoft 365 Backup Solutions
- Business Continuity Planning
Personal Relationships
Building a personal relationship with our IT company and leadership ensures that your unique needs are understood and prioritized. This connection allows us to provide you with the best help desk experience possible.
Prorate Software Subscriptions
We offer the flexibility to spread your annual subscription costs into manageable monthly payments, making budgeting easier.
Integrated Cloud and Remote Solutions
Integrating cloud solutions and remote work tools empowers your workforce to collaborate seamlessly from anywhere, optimizing productivity and flexibility.
Security Focused
We place a focus on IT security, employing cutting-edge measures to safeguard your employees and sensitive information. With our proactive approach, protect your business as we ensure that your digital assets remain protected and secure, providing peace of mind in an increasingly interconnected world.
Predictable IT Budget
We specialize in providing a predictable tech budget, so you can plan with confidence and avoid unexpected expenses. Our transparent pricing ensures clarity and stability, giving you peace of mind as you manage your finances.
Integrated Services like VoIP and SaaS
By integrating services like VoIP and Software as a Service into your IT plan, we streamline and unify your technology infrastructure, enhancing communication and your teams efficiency.
Managed Service Packages
Choose the level of IT support that fits your business today, with room to scale as your needs grow.
Essentials
Foundational IT support for businesses that need reliable day-to-day coverage.
- Core IT Support
- Basic Monitoring
- Foundational Security
- Remote Support Access
Standard
Proactive IT management for teams that need stronger monitoring, maintenance, and support.
- Everything In Essentials
- Proactive Maintenance
- Enhanced Monitoring
- Backup & Security Support
Elite
Strategic, fully managed IT support for businesses that need advanced protection and priority service.
- Everything In Standard
- Priority Support
- Advanced Security Focus
- Strategic Technology Planning