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WiseTech
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Top Technologies Transforming Customer Service Today
Here at Wise Tech we believe that customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 55% of customers like self-serve customer service over...
Data Breach Damage Control: Avoid These Pitfalls
Data breaches are an unfortunate reality for businesses of all sizes in Alberta. When a breach occurs, the immediate response is critical. How a company manages the aftermath can significantly impact its reputation. As well as financial stability and legal standing....
Copilot in Teams – New Features, Agents & More
Microsoft Teams continues to evolve. It is a powerful hub for collaboration and communication in the modern workplace. With the integration of AI-driven Copilot, Teams is pushing the boundaries. It’s innovating how we interact with technology to streamline workflows....
Previous News
5 Red Flags of Phishing Emails: Think Before You Click
A single click can be the difference between maintaining data security and suffering massive financial losses. From the moment just one employee takes the bait in a phishing email, your business is...
Protect Your Firm Against Zero-Day Attacks
Protecting your business against the latest IT threats should always be a top priority. Updating antivirus and patching your operating system is a great way to start. What happens, however, when a...
Break-Fix vs. Managed Services
There are two main types of IT support available when it comes to supporting your business. The Break/Fix model and Managed services. Break-Fix Break-fix is the IT support you receive when you...
Steer Clear of Coronavirus Scams
With the world grappling with a health pandemic, scams are shocking. Regrettably, bad actors are everywhere, always looking for opportunities, and they’re seeing one in the coronavirus. This article...
Have a Healthy Business Working from Home
The Coronavirus pandemic is changing our lives in new ways every day, but it doesn’t have to mean the end of business productivity. Many countries are mandating that companies send their employees...
Are You Backing Up the Right Way?
The 31st of March is World Backup day and it’s a great time to put a backup in place. Businesses are losing huge amounts of data every day, purely because ‘backing up’ is stuck at the bottom of...
Is Your Businesses Prepared for Coronavirus?
The Coronavirus is spreading as fast as feared. Business must be ready for the worst. One priority? Protecting the health of employees. The top recommendation is for employees to work from home when...
Windows 7 EOL
As of January 14, 2020 all versions of Windows 7 and Server 2008 R2 will be End of Life. This means Microsoft will no longer provide any feature or security updates. This can become a big security...
Set up email on iPhone
This post will guide you to set up your email account on your iPhone. For this tutorial, we are running iOS 13. Wording and placement may vary slightly between iOS versions. The first step is to...