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WiseTech
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Top Technologies Transforming Customer Service Today
Here at Wise Tech we believe that customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 55% of customers like self-serve customer service over...
Data Breach Damage Control: Avoid These Pitfalls
Data breaches are an unfortunate reality for businesses of all sizes in Alberta. When a breach occurs, the immediate response is critical. How a company manages the aftermath can significantly impact its reputation. As well as financial stability and legal standing....
Copilot in Teams – New Features, Agents & More
Microsoft Teams continues to evolve. It is a powerful hub for collaboration and communication in the modern workplace. With the integration of AI-driven Copilot, Teams is pushing the boundaries. It’s innovating how we interact with technology to streamline workflows....
Previous News
Smart Tips for Building a Smart Home on a Budget
Imagine a world where your lights turn on automatically as you walk in the door. Your coffee starts brewing before you even crawl out of bed. A simple voice command adjusts the temperature to your...
Guide to Improving Your Company’s Data Management
Data is the lifeblood of modern businesses. It fuels insights, drives decision-making, and ultimately shapes your company's success. But in today's information age, data can quickly become...
Don’t Risk It! Why You Shouldn’t Skip Vulnerability Assessments
Cyber threats are a perpetual reality for business owners. Hackers are constantly innovating. They devise new ways to exploit vulnerabilities in computer systems and networks.For businesses of all...
4 Ways Small Businesses Can Leverage Copilot for Microsoft 365
What are some of the key differentiators that can propel small businesses forward? They include efficiency, productivity, and innovation. Microsoft has expanded the availability of one of its most...
Introducing the New Microsoft Planner (Everything You Need to Know)
Calendars, task lists, and project planning are important business tools. Many people use Microsoft’s apps to power these processes. Including Planner, Microsoft To Do, and Project for the web.These...
Why is My Brand New Laptop So Slow?
Why is My Brand New Laptop So Slow? Your old computer is beginning to slow down. So, you invest in a shiny new laptop. The clouds part and the sun shines down on this bright and lovely new...
Secure Your Remote Work with the Right Backups
Working from home is no longer only for a few employees in special circumstances. The pandemic pushed many businesses to enable remote work. The priority was getting it working and securing access....
Is Your Business Ready for Business-Grade Wi-Fi?
In today’s business world, having great Wi-Fi isn’t a luxury -it’s a necessity. Businesses, with their varying needs, have personal requirements for what constitutes great Wi-Fi. For some small...
PSSST… Are You Protected Against Leakware?
You’ve heard about ransomware by now. Cybercriminals access and encrypt your data. You have to pay a “ransom” for the key to unlock it. Leakware is similar, but now the bad actors are threatening to...
Could Your Backups Survive A Ransomware Attack?
More and more businesses and organizations are getting stung by ransomware demands. Hospitals, schools, social networks…some days it seems like an epidemic that leaps around arbitrarily, and hackers...
5 Reasons to Choose Managed Print Services
This is the digital age, and no matter your industry, it’s safe to say there has been digital transformation. Yet there’s still a need for printers and paper copies, and it might be time for you to...
A primer on watering hole attacks
Cyberattacks come in many different forms, with new methods being developed all the time. What’s bad is that personal information is now often stored online, be it through social media or through...