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Top Technologies Transforming Customer Service Today
Here at Wise Tech we believe that customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 55% of customers like self-serve customer service over...
Data Breach Damage Control: Avoid These Pitfalls
Data breaches are an unfortunate reality for businesses of all sizes in Alberta. When a breach occurs, the immediate response is critical. How a company manages the aftermath can significantly impact its reputation. As well as financial stability and legal standing....
Copilot in Teams – New Features, Agents & More
Microsoft Teams continues to evolve. It is a powerful hub for collaboration and communication in the modern workplace. With the integration of AI-driven Copilot, Teams is pushing the boundaries. It’s innovating how we interact with technology to streamline workflows....
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